Governments around the world are transforming the way they are organised, how they optimise their operations deliver their services as well as how they handle data. To this end, smart information and communication technologies are finding their way into public administration. Today, there are numerous Digitilization initiatives in the public sector, promising a new model for delivering public services.
The digital transformation now has more traction around the world compared to previous initiatives in governments. Technologists see the intersection of various technologies to optimise and enable new digital services. The big technology drivers are social technologies, mobile, analytics, cloud, and the Internet of Things (IoT). Government Digitalization is about:
- Citizen-centric: the reform of processes and silos to provide an effective user experience that improves the efficiency of government to citizen
- Data-driven: the ability to take data from all sources to make data-driven rather than dogma-driven
- Performance-focused: the focus on outcomes rather than inputs as a more effective set of key performance
- Long-term: the need to consider that payback benefits for SMART Government tends to be long term, where improved planning and financial scenario management is required beyond election cycles.
The Digital Government Standards are the result of international experts and academic consensus. The standards are both agnostic and vendor neutral, and all together describing the set of procedures an organisation needs to follow in order to replicate the ability to identify, create and realise value across any policy, program, project or initiative. Today, over 5100 people in the above mentioned 7 areas have developed and worked with the currently 108 different Digital Government Standards that has been packaged as reusable and fully customisable reference content.
The Public Sector Standards consist of 15 different Public Sector focus areas that are fully integrated with other frameworks, methods and approaches, such as TOGAF, META, FEAF, etc. This ensures full integration and standardization when applying the reference content into your organization, programs and/or projects, thereby having the ability to use our reference content across topics like strategy, capabilities, roles, and process, service and value aspects and technology as well as operational execution between them, creating a cross link throughout the Business, Information, and Technology layers.
You can download the brochure by clicking this link.