Business Analyst Program

The traditional business analyst role is transforming itself before our very eyes to create better business outcomes with a focus on value. The 21st-century role of the Business Analyst is clear; it’s all about developing the business, how to improve decision making, provide customer value, and do more, faster and reduce cost while improving capabilities.

While moderately complex projects still need a traditional Business Analyst’s focus on requirements, definition and management, these will become fewer and fewer as organizations have a greater need for value and service innovation. The conventional Business Analyst’s way of working is traditionally focused on operational modelling such as process analysis and optimization, but new organizational demands requires the Business Analyst to focus on delivery of business value and innovation, and to thereby understand the holistic nature of change. Realizing that a holistic view of change is both an art and a science, the Business Analyst strikes a balance between analysis and design thinking.

The Business Analyst Program is uniquely designed to meet the needs of today to instill new cross-functional skills that support CIOs and other C-level executives to bridge the value gap. They need critical thinkers with the ability to adapt, invent, and reinvent – collaborate, create, and innovate.

The Business Analyst Program including Individual Performance Coaching is offered as a 5 days training program and is designed and certified by the Global University Alliance.

Business Analyst Disciplines

Developed by the LEADing Practice in collaboration with leaders in the market, the program covers strategy, innovation and value with a combination of requirement and complexity management. All of this focuses on an understanding and mastering different modelling disciplines relevant to the busines, such as the development of stakeholder maps, requirement management, strategy maps and canvasses, business models, capability maps, process models as well as service and operating models.

The Business Analyst education is designed to build applied skills in people around business thinking, techniques, practices and standards that enable business modelling concepts. Each participant will work on a personal project that becomes the foundation upon which to apply standards and receive Individual Performance Coaching.

Individual Performance Coaching

It is only through coaching and building on the participant’s existing knowledge that capabilities are gained and applied.

Individual Performance Coaching is an integrated element of the Business Analyst education and training program to ensure that the frameworks, methods, approaches, and modelling principles are customized, adopted and applied in a real-world project setting with a personalized action plan.

The participant will discover how to drive forth fundamental changes within their organization and to achieve the objectives set in both innovation and transformation projects.

Upon successful completion of this program, you will become a certified Business Analyst.

The individual registration fee of €9,800 Euro (excl. VAT) covers tuition, handouts, case materials and conference facilities. Travel and accommodations is not included.

Important to note is that the Business Analyst Program requires input from interested parties as the program is tailored to each individual, team or organization and is customized with planned dates and location.

The program includes:

  • 5 days of classroom training
  • Individual Performance Coaching
  • 1 Business Analyst Certificate

To request a customized or closed program, or if you have questions about registration or multi-attendee discounts, please contact us.


Who Should Attend

The program is designed for professionals with 3+ years of business and/or IT experience:

  • Analysts: Strategy Analyst, Business Analyst, Financial Analyst, Process Analyst and System Analyst.
  • Managers: Business Manager, Project Manager, Product Manager, Process Manager, Service Manager and IT Manager.
  • Specialists: Business Specialist, Strategy eXpert, Value eXpert, Process Specialist, Method Specialist (TOGAF, Zachman, MoFA practitioner), Quality/Production/Manufacturing Specialist, Technology Specialist and Enterprise Engineer.
  • Consultants: Business Consultant, Process Consultant and Transformation Consultant.
  • Architects: Process Architect, Value Architect, Service Architect, Business Architect and Information Architect.

Learning Model

Way of Thinking

  • Capture forces and disruptive trends

  • Understand organizational strategies

  • Identify business requirements

  • Map capabilities

  • Value and performance management

  • Analyze process performance

  • Build services that create value

  • Innovation and transformation management

  • Complexity management

  • Decision making

Way of Working

  • Work with stakeholders, business and process owners

  • Benchmark maturity levels

  • Business Model design

  • Value Model development

  • Develop value guidelines

  • Service Model definitions

  • Process Model analysis

  • Define standardization and integration potential

  • Setup measurements and monitoring

  • Apply continuous business improvement

Way of Modelling

  • Stakeholder Map development

  • Business Requirement Map development

  • Develop Strategy Maps

  • Define Capability Maps

  • Define Value Canvasses

  • Create Business Models

  • Optimize Process Models

  • Develop Service Models

  • Construct Operating Models