The traditional business analyst role is transforming itself before our very eyes to create better business outcomes with a focus on value. The 21st-century role of the Business Analyst is clear; it’s all about developing the business, how to improve decision making, provide customer value, and do more, faster and reduce cost while improving capabilities.
While moderately complex projects still need a traditional Business Analyst’s focus on requirements, definition and management, these will become fewer and fewer as organizations have a greater need for value and service innovation. The conventional Business Analyst’s way of working is traditionally focused on operational modelling such as process analysis and optimization, but new organizational demands requires the Business Analyst to focus on delivery of business value and innovation, and to thereby understand the holistic nature of change. Realizing that a holistic view of change is both an art and a science, the Business Analyst strikes a balance between analysis and design thinking.
The Business Analyst Program is uniquely designed to meet the needs of today to instill new cross-functional skills that support CIOs and other C-level executives to bridge the value gap. They need critical thinkers with the ability to adapt, invent, and reinvent – collaborate, create, and innovate.
The Business Analyst Program including Individual Performance Coaching is offered as a 5 days training program and is designed and certified by the Global University Alliance.