Why the certification is relevant
With both the markets changing, increased customer demands, regular product modifications, service renovation as well as digital transformation, change is a constant factor that is happening both inside and outside of your organization, whether you realize it or not. Every day, new initiatives and projects are launched to meet value expectations, improve performance, align, unify, optimize, decrease cost, increase profits, and enhance your competitive advantage.
Every day, new initiatives and projects are launched to meet value expectations, improve performance, align, unify, optimize, decrease cost, increase profits, and enhance your competitive advantage. This can be part of a huge transformation program or is just happening because the organization changed. It could also be an implementation of a newer technology to enable a more mobile workforce, re-engineering a process to ensure regulatory compliance or pursuing an enterprise-wide transformation journey around customer experience.
Research has revealed that close to 95% of any innovation or transformation programs or projects fail. This is confirmed by the 9 out of 10 IT program or project failure to deliver on promise. Why are the numbers so high, and how can that be?
We have identified that there is a common denominator for success in such programs/projects in achieving the intended outcomes of your initiative; people!
All the mentioned initiatives actually impact how individual people do their work; their functions, tasks, processes, job roles, workflows, reporting structures, behaviors and even their identity within the organization. The data is abundantly clear. The better we are able to apply Change Management, the more likely we are to deliver on project objectives.
The Change Management Program including Individual Performance Coaching is offered as a 5 days training program and is designed and certified by the Global University Alliance.