Change Analyst Program

Why the certification is relevant

With both the markets changing, increased customer demands, regular product modifications, service renovation as well as digital transformation, change is a constant factor that is happening both inside and outside of your organisation, whether you realise it or not. Every day, new initiatives and projects are launched to meet value expectations, improve performance, align, unify, optimise, decrease cost, increase profits, and enhance your competitive advantage.

Research has revealed that close to 95% of any innovation or transformation programs or projects fail. This is confirmed by the 9 out of 10 IT program or project failure to deliver on promise. Why are the numbers so high, and how can that be?

We have identified that there is a common denominator for success in such programs/projects in achieving the intended outcomes of your initiatives; people!

The Change Analyst Program including Individual Performance Coaching is offered as a 5 days training program and is designed and certified by the Global University Alliance.

Download the PDF brochure.

Focus of the Change Analyst

The Change Analyst Program focuses on helping people change how they do their jobs, allowing you to capture the adoption contribution and the people-dependent portion of the value creation.

The Change Analyst Program is aimed at producing outcomes and results, and requires a different kind of thinking and new cross-functional disciplines. It does so by adding theories, practice and modelling capabilities to the practitioner’s skill set.

Individual Performance Coaching

It is only through coaching and building on the participant’s existing knowledge that capabilities are gained and applied.

Individual Performance Coaching is an integrated element of the Change Analyst education and training program to ensure that the frameworks, methods, approaches, and modelling principles are customized, adopted and applied in a real-world project setting with a personalized action plan.

The participant will discover how to drive forth fundamental changes within their organization and to achieve the objectives set in both innovation and transformation projects.

Upon successful completion of this program, you will become a certified Change Analyst.

The individual registration fee of €9,800 Euro (excl. VAT) covers tuition, handouts, case materials and conference facilities. Travel and accommodations is not included.

Important to note is that the Change Analyst Program requires input from interested parties as the program is tailored to each individual, team or organization and is customized with planned dates and location.

The program includes:

  • 5 days of classroom training
  • Individual Performance Coaching
  • 1 Change Analyst Certificate

To request a customized or closed program, or if you have questions about registration or multi-attendee discounts, please contact us.

Who Should Attend

The Change Analyst program is designed for professionals with 3+ years of business and/or IT experience:

  • Analysts: Strategy Analysts, Business Analysts, Service Analysts, Process Analysts, IT Analysts, System Analysts and Technology Analysts.
  • Managers: Business Managers, Project Managers, Program Managers, Product Managers, Process Managers, Service Managers and IT Managers.
  • Specialists: Business Specialists, Strategy eXperts, Value eXperts, Process Specialists, Method Specialists (TOGAF, Zachman, MoFA practitioners), Quality Specialists, Technology Specialists and Enterprise Engineers.
  • Consultants: Change Management Consultants, Process Consultants and Transformation Consultants.
  • Architects: Business Architects, Value Architects, Service Architects, Process Architects, Information Architects and Technology Architects.

Enterprise Standards Used

The following standards are the typical sets of standards that a Change Analyst uses:

OMG (Software Standards):

  • BPMN – Business Process Modelling Notations
  • CMMN – Case Management Modelling Notations
  • DMN – Decision Modelling Notations

LEADing Practice (Enterprise Standards):

  • Emerging & Disruptive Change Forces & Trends
  • Change Ontology
  • Change Taxonomy
  • Change Classification & Categorisation
  • Change Artefacts
  • Change Modelling
  • Change Lifecycle


  • Open Group Technology Architecture
  • IEEE Technology Engineering standards
  • ISO 42010 Systems & Software Engineering
  • ITIL 3 (IT delivery concept)
  • COBIT (Governance)

Learning Model

Theories Practitioners will learn

  • Plan communication strategies

  • Respond faster to customer demands

  • Align existing resources

  • Organisational effectiveness and efficiency

  • Anticipate challenges and respond

What Practitioners will work with in Practice

  • Assess the overall impact of change

  • Reduce time for change

  • Employee performance increasement

  • Increased customer service

  • Lowers the risks associated with change

Modelling capabilities Practitioners will gain

  • Change management models

  • Leadership and team development

  • Minimise resistance to change

  • Improve morale, productivity and quality

  • Planned approach to change