Workplace Analyst Program

Why the certification is relevant

The Workplace Analyst is an enabler, troubleshooter and problem solver with an ability to adapt, collaborate, create, invent, and rethink workplace concepts with new ways of working smart and efficient. This is done by aligning with the organisations needs, wants, requirements, but also the rethinking of workflows and adding the right technologies. The Workplace Analyst also leverages technology to improve both the end-user as well as the customer experience. They also increase efficiency and reduce cost whilst improving the organisation’s capabilities in working with technology.

The Workplace Analyst Program including Individual Performance Coaching is offered as a 5 days training program and is designed and certified by the Global University Alliance.

Download the PDF brochure.

Focus of the Workplace Analyst

The Workplace Analyst Program is based on an intensive 5-day classroom training module and is supported by Individual Performance Coaching on a hands-on case/project. The hands-on experience ensures that the Workplace Analyst applies the skills learned:

  • Business Layer: Capture the right business insight to identify the needs, wants, the requirements, but also the workflows to rethink how an organisation could structure and standardise their workplaces.
  • Information Layer: Categorise the right information systems.
  • Technology Layer: Compose the ideal technology components.

The Workplace Analyst Program can be integrated into any relevant organisation. It does so by adding theory, practice and modelling capabilities as shown further below.

Individual Performance Coaching

It is only through coaching and building on the participant’s existing knowledge that capabilities are gained and applied.

Individual Performance Coaching is an integrated element of the Workplace Analyst education and training program to ensure that the frameworks, methods, approaches, and modelling principles are customized, adopted and applied in a real-world project setting with a personalized action plan.

Upon successful completion of this program, you will become a certified Workplace Analyst.

The individual registration fee of €9,800 Euro (excl. VAT) covers tuition, handouts, case materials and conference facilities. Travel and accommodations is not included.

Important to note is that the Workplace Analyst Program requires input from interested parties as the program is tailored to each individual, team or organization and is customized with planned dates and location.

The program includes:

  • 5 days of classroom training
  • Individual Performance Coaching
  • 1 Workplace Analyst Certificate

To request a customized or closed program, or if you have questions about registration or multi-attendee discounts, please contact us.

Who Should Attend

The Workplace Analyst program is designed for professionals with 3+ years of business and/or IT experience:

  • Analysts: Strategy Analyst, Business Analyst, Financial Analyst, Process Analyst and System Analyst.
  • Managers: Business Manager, Project Manager, Product Manager, Process Manager, Service Manager and IT Manager.
  • Specialists: Business Specialist, Strategy eXpert, Value eXpert, Process Specialist, Method Specialist (TOGAF, Zachman, MoFA practitioner), Quality/Production/Manufacturing Specialist, Technology Specialist and Enterprise Engineer.
  • Consultants: Business Consultant, Process Consultant and Transformation Consultant.
  • Architects: Process Architect, Value Architect, Service Architect, Business Architect and Information Architect.

Enterprise Standards Used

The following standards are the typical sets of standards that a Workplace Analyst uses:

OMG (Software Standards):

  • UML – Unified Modelling Language
  • BPMN – Business Process Modelling Notations
  • DMN – Decision Modelling Notations

LEADing Practice (Enterprise Standards):

  • Enterprise Workplace Navigator
  • Workplace Workflows
  • Workplace Productisation
    – Workplace as a Product (WaaP)
    – Workplace Product as a Service (WPaaS)
  • Workplace Categorisation & Classification


  • Open Group System Information Architecture
  • IEEE Information Engineering standards
  • ITIL 3 (IT delivery concept)
  • COBIT (Governance)

Learning Model

Theories Practitioners will learn

  • Capture relevant workplace forces

  • Identify workplace gaps and pain points

  • Understand workplace strategies

  • Identify business and IT workplace requirements

  • Define workplace categories

What Practitioners will work with in Practice

  • Work with business and IT owners

  • Benchmark workplace maturity levels

  • Workplace Service Model development

Modelling capabilities Practitioners will gain

  • Enterprise Workplace Navigator

  • Workplace Requirements Map

  • Workplace as a Productisation Map

  • Workplace Product as a Service Concept