RPA Business Analyst Program

A new role to bridge the value gap

The traditional business analysis role is transforming itself before our very eyes to create better business outcomes with focus on automation and value. The 21st role of the Business Analyst is clear: it’s all about developing the business: how to automate, improve decision-making, provide customer value; do more, faster and reduce cost while improve capabilities.

The RPA Business Analyst certification is uniquely designed to meet the needs of the today to instill new cross functional automation skills that are based on RPA concepts. They need critical thinkers with the ability to document organizational functions, processes, services, data and rules. Then rethink, reengineer and simplify them. Basically, understand the complexities existing in the workflow and to simplify the flow.

The RPA Business Analyst Program including Individual Performance Coaching is offered as a 5 days training program and is designed and certified by the Global University Alliance.

Focus of the RPA Business Analyst

The RPA Business Analyst Program is based on an intensive 5-day classroom training module and is supported by Individual Performance Coaching on a project selected by the practitioner.

While moderately complex projects will still need traditional Business Analyst focus on requirements definition and management, these will become fewer and fewer as organizations have greater need for automation based on newer technologies. The conventional Business Analyst way of working is traditionally focused on operational modelling such as process analysis and optimization, etc.

The new demand for organizations towards the RPA Business Analyst role is the demand to focus on delivery of business value and innovation triggered by automation potential. Thereby understanding the holistic nature of change. Realizing that a holistic view of change is both an art and a science, the RPA Business Analyst strike a balance between process analysis, business design thinking and solution automation. The RPA Business Analyst certification is aimed to produce outcomes and results. It requires different thinking and new cross-functional disciplines.

The RPA Business Analyst Program can be integrated into any relevant organisation. It does so by adding theory, practice and modelling capabilities to the practitioner’s skill set.

Individual Performance Coaching

Developed by the Global University Alliance in collaboration with the leaders in the market, the certification program covers strategy, innovation, value, with the combination of requirement management, and complexity management. All to focus on understanding and master different modelling disciplines relevant to the business. Modelling concepts around stakeholder map, requirement management, strategy map, value canvas, business model, capabilities map, process models as well as service and operating model.

The RPA Business Analyst Program is designed to build applied skills in people around business thinking, techniques, practices and standards that enable business modelling concepts. Each participant will work on a personal project that becomes the foundation upon which to apply standards and receive Individual Performance Coaching.

The individual registration fee of €9,800 Euro (excl. VAT) covers tuition, handouts, case materials and conference facilities. Travel and accommodations is not included.

Important to note is that the RPA Business Analyst Program requires input from interested parties as the program is tailored to each individual, team or organization and is customized with planned dates and location.

The program includes:

  • 5 days of classroom training
  • Individual Performance Coaching
  • 1 RPA Business Analyst Certificate

To request a customized or closed program, or if you have questions about registration or multi-attendee discounts, please contact us.

Who Should Attend

Designed for professionals with 3 years of experience:

  • Analyst: Strategy Analyst, RPA Business Analyst, Financial Analyst, Process Analyst and System Analyst.
  • Managers: Business Manager, Project Manager, Product Manager, Process Manager, Service Manager and IT Manager.
  • Specialists: Business specialists, Strategy eXpert, Value eXpert, Process specialist, Method Specialist (Togaf, Zachman, MoFA practitioner), Quality/Production/Manufacturing Specialist, Technology Specialist and Enterprise Engineer.
  • Consultants: Business Consultant, Process Consultant and Transformation Consultant.
  • Architects: Process Architects, Value Architect, Service Architect, Business Architect and Information Architect.

Enterprise Standards Used

The following standards are the typical sets of standards that a RPA Business Analyst uses:

OMG (Software Standards):

  • BPMN – Business Process Modelling Notations
  • CMMN – Case Management Modelling Notations
  • DMN – Decision Modelling Notations
  • UML – Unified Modelling Language

LEADing Practice (Enterprise Standards):

  • Emerging & Disruptive RPA Trends & Forces
  • RPA Ontology
  • RPA Taxonomy
  • RPA Classification & Categorisation
  • RPA Artefacts
  • RPA Modelling
  • RPA Lifecycle
  • RPA Meta Model


  • Open Group Business Architecture
  • IEEE Process Engineering standards
  • ISO 42010 Systems & Software Engineering
  • Zachman Framework (Interrogatives)
  • ITIL 3 (IT delivery concept)
  • COBIT (Governance)

Learning Model

Theories Practitioners will learn

  • Capture disruptive forces and emerging trends

  • Understand organizational strategies

  • Identify business requirements

  • Map capabilities

  • Value and performance management

  • Analyze process performance

  • Build services that create value

  • Innovation and transformation management

  • Complex management

  • Decision making and business notations

What Practitioners will work with in Practice

  • Work with stakeholders, business and process owners

  • Benchmark maturity levels

  • Business Model design

  • Value Model innovation

  • Service Model innovation

  • Process Model innovation and transformation

  • Define standardization and integration potential

  • Setup measures and monitoring

  • Apply continuous business improvement

Modelling capabilities Practitioners will gain

  • Stakeholder Map

  • Business Requirement

  • Strategy Map

  • Capability Map

  • Value Model

  • Business Model

  • Process Model

  • Service Model

  • Operating Model