The role which ensures innovation and transformation is happening based on RPA
With both the market changing, customer demands, product modifications, service renovation as well as the digital transformation. Change is happening in your organization, independent if you realize it or not. More and more RPA initiatives and projects are launched to standardize, simplify and automate. These RPA initiatives can be part of a huge transformation program or is just happening because the organization wished to automate specific functions, tasks or services.
RPA could also be apart of a more mobile workforce, reengineering a process to ensure automated high volume tasks, however research has revealed that close to 95% of any technology enabled innovations and transformation program/projects fail, this is confirmed by the 9 out of 10 IT program/project failure to deliver on promise. Why are the numbers so high and how can that be? We have identified a common denominator for success in such RPA programs/projects in achieving the intended outcomes of your initiatives.
This course covers all the aspects around the common denominator of RPA change success: people. All the mentioned initiatives actually impact how individual people do their work: their functions, tasks, processes, job roles, workflows, reporting structures, behaviors and even their identity within the organization. This course around RPA Change Agent elaborate on the approach of how to make the modifications stick, drive adoption as well as the way to ensure that your initiatives deliver on promise.
The RPA Change Agent Program including Individual Performance Coaching is offered as a 5 days training program and is designed and certified by the Global University Alliance.