The Value eXpert Program ensures that each participants gets intensive classroom education and training in specific value, performance, measurement and strategy modelling skills within the following disciplines:
- Value: Value expectations and requirements (e.g. service, process, data, etc.), value drivers (external and internal), value bottlenecks/value clusters, value measurements, value maps, matrices and models, revenue model, value-based costing, value-based modelling as well as value management.
- Performance: Performance expectations and requirements (e.g. service, process, data, etc.), performance drivers (external and internal), performance bottlenecks, performance measurements, business performance indicators (BPIs) and key performance drivers in performance maps, matrices and models as well as performance management.
- Measurements: Business measurements in terms of value and performance measurements as well as system measurements in terms of system key performance indicators (KPIs) and process performance indicators (PPIs), cockpits, scorecards and dashboards.
- Strategy Modelling: Strategy matrix with strategic business objectives (SBOs), critical success factors (CSFs) and business competency groups and balanced scorecard map with strategic business objectives (SBOs), critical success factors (CSFs) and value and performance models.
It is only through coaching and building on the participant’s existing knowledge that capabilities are gained and applied.
Individual Performance Coaching is an integrated element of the Value eXpert education and training program to ensure that the frameworks, methods, approaches, and modelling principles are customized, adopted and applied in a real-world project setting with a personalized action plan.
The participant will discover how to drive forth fundamental changes within their organization and to achieve the objectives set in both innovation and transformation projects.
Upon successful completion of this program, you will become a certified Value eXpert.