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Process eXpert Program2018-07-03T10:28:53+00:00

Process eXpert Program

With the focus on how to automate what you do as a discipline today, the Process eXpert Program is uniquely designed with process modelling training and project mentoring in the participant’s own project(s). This ensures the highest level of knowledge transfer and skills building to meet today’s organizations’ cross-disciplinary capability requirements for professionals involved in such projects.

The program has been structured to build on the existing capabilites of the practitioner and to infuse a new way of thinking, working and modelling. This is done through intensive classroom training, indepth tutoring and coaching throughout the modules as well as with hands-on project experience, where you apply the acquired process modelling techniques and its related disciplines.

The Process eXpert Program including Individual Performance Coaching is offered as a 5 days training program and is designed and accredited by the Global University Alliance.

Process eXpert Disciplines

The Process eXpert Program ensures that each participant gets intensive classroom education and training in specific business process management (BPM) and process modelling skills within the following disciplines:

  • Business Process Principles: BPR, Six Sigma, TQM and LEAN process tracking, process pain points and process bottlenecks.
  • BPMN 2.0: BPMN 2.0 notations, tasks, objects, activities, events, gateways as well as eXtended BPMN.
  • Process Monitoring: Identify, categorize and develop organizational process control and monitoring and link them to the organizational reporting (e.g. scorecards, dashboards and cockpits).
  • Value-based Process Modelling: Process mapping based on strategy and value principles and process value clusters.
  • Continuous Improvement Approach: Process ownership, measurements, monitoring, continuous improvement and process change methods.

Individual Performance Coaching

It is only through coaching and building on the participant’s existing knowledge that capabilities are gained and applied.

Individual Performance Coaching is an integrated element of the Process eXpert education and training program to ensure that the frameworks, methods, approaches, and modelling principles are customized, adopted and applied in a real-world project setting with a personalized action plan.

The participant will discover how to drive forth fundamental changes within their organization and to achieve the objectives set in both innovation and transformation projects.

Upon successful completion of this program, you will become a certified Process eXpert.

The individual registration fee of €9,800 Euro (excl. VAT) covers tuition, handouts, case materials and conference facilities. Travel and accommodations is not included.

Important to note is that the Process eXpert Program requires input from interested parties as the programs are tailed to each individual, team or organization and is customized with planned dates and location.

The program includes:

  • 5 days of classroom training
  • Individual Performance Coaching
  • 1 Process eXpert Certificate

To request a customized or closed program, or if you have questions about registration or multi-attendee discounts, please contact us.

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Who Should Attend

The program is designed for professionals with 3+ years of business and/or IT experience:

  • Specialists: Process eXpert, Business Analyst, Process Specialist, Process Method Specialist (BPR, Six Sigma, TQM and/or LEAN practitioner) and Quality/Production/Manufacturing Specialist.
  • Consultants: Process Consultant, Service Consultant, Business Consultant and Transformation Consultant.
  • Architects: Process Architect, Enterprise Architect, Technology Architect, Solution Architect, Application Architect, Business Architect, Service Architect, Information/Data Architect and Value Architect.
  • Managers: Process Manager, Service Manager, Business Manager and Project Manager.
  • Directors: Process and Business Owner, LoB Director and LoB Owner.

Learning Model

Way of Thinking

  • Identify process requirements

  • Focus on pain points, bottlenecks and benchmarking

  • Develop process standards

  • Ensure process integration

  • Continuous process improvement

Way of Working

  • Work with process owners

  • Identify and categorize process areas and groups

  • Analyze, design and implement business processes

  • Benchmark process maturity levels

  • Define process standardization and integration

  • Set up process measures and monitoring

Way of Modelling

  • Develop business process models (BPMN)

  • Model process workflows including business, information and data objects

  • Integrate with process performance, measurements and reporting

  • Assign process roles, rules, channels and media

  • Define process requirements and maturity levels

  • Define process innovation and/or transformation opportunities

  • Create a process business case