72% of transformation projects fail to deliver their actual targets, but with the Transformation eXpert certification program that has been uniquely designed with transformation modelling training and project mentoring in the participant’s own existing company projects, you now have the tools and skill set to meet business objectives and deliver on target.

This ensures highest level of knowledge transfer and skills building to meet today’s organizations cross-disciplinary competency requirements for professionals involved in transformation and innovation projects.

The Transformation eXpert certification program has been structured to build on the existing competencies of the practitioner and infuse a new way of thinking, working and modelling. This is done through intensive classroom training, in-depth tutoring and coaching throughout the modules, as well as with hands-on project experience where you apply the acquired transformation, change and innovation modelling techniques and its related disciplines.

The Transformation eXpert certification program with Individual Performance Coaching is designed by the Global University Alliance.

Individual Performance Coaching

It is only through coaching and building on the existing knowledge that competencies are gained and applied. The Individual Performance Coaching is an integrated element of the certification program to ensure that the frameworks, methods, models and modelling principles are customized, adopted and applied in a real-world project setting with a personalized action plan.

The participants will discover how to drive forth fundamental changes within their organization and to achieve the objectives set in transformation projects.

Upon successful completion of this program, you will become a certified Transformation eXpert.

Career path

Our curriculum is a professional and globally recognized career path built on international standards that are in use today. Our career path is developed to meet professionals and organizations need for cross-disciplinary competency creation and development.

Based on a combination of the eXpert core modules, participants are offered the opportunity to specialize even further and certify in other Architect disciplines, such as Transformation Architect, Business Architect or Enterprise Architect.

Certificates and degrees

The Transformation eXpert certification program is accredited as part of the Global University Alliance modelling program.

Who should attend

  • Specialists: Transformation eXpert, Change Management Specialist, Business Analyst, Process Specialist, Process Method Specialist (BPR, Six Sigma, TQM and/or LEAN practitioner), Technology Specialist, Business Specialist, Software Engineer, Value Method Specialist, Value Engineer, Value Architect, Value Consultant, Quality/Production/Manufacturing Engineer, Business Engineer and Transformation Engineer.
  • Consultants: Transformation Consultant, Change Consultant, Business Consultant, Process Consultant and Value Consultant.
  • Architects: Transformation Architect, Enterprise Architect, Technology Architect, Solution Architect, Application Architect, Process Architect, Business Architect, Service Architect, Information/Data Architect and Value Architect.
  • Managers: Change Manager, Transformation Responsible, Business Manager, Process Manager and Project Manager.
  • Directors: Business Owner, LoB Director and LoB Owner.


The certification program is offered as a 5 days training program with ongoing individual performance coaching.

Dates and locations:

  • 26-30 March 2018 – Sydney
  • 13-17 August 2018 – Paris
  • 19-23 November 2018 – San Francisco

The individual registration program fee of €9,800 Euro (Excl. VAT) covers tuition, handouts, case materials, conference facilities and team building games. Not included are travel and accommodations.

This certification program includes:

  • 5 days of classroom training
  • 3 x 1.5 hours of digital pre-recorded sessions
  • Individual Performance Coaching during the course
  • 1 Certificate

If two or more participants from your organization are participating in this certification program, you will have the opportunity to use your own innovation and transformation models and thereby work on a personalized case for your company.

To request a customized or closed program, or if you have questions about registration or multi-attendee discounts, please contact us.

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Learning Model

The Transformation eXpert certification program is based on an intensive classroom training module supported with in-depth individual performance mentoring on a selected project. The hands-on experience ensures that the innovation, transformation and performance management skills are applied within the following disciplines:

    • LEAD Certification Schedule - Transformation eXpert RoadmapInnovation: Business model innovation, competitive positioning, strategy development and modelling, service model innovation, revenue model innovation, value model innovation, channel development, social media development and innovation.
    • Transformation: Business model engineering and transformation, business competency/function duplication, business pain points, service ownership, continuous service improvement approach and operating model weakness clusters, performance bottlenecks, value model clusters as well as operating model re-engineering and renewal and cost model.


At the end of this program, you will be able to work effectively within our:

Way of Thinking

Focus Area Relation to Strategy
  • Identify change requirements
  • Focus on business and IT changes
  • Value mapping (value and performance drivers)
  • Business Innovation & Transformation Enablement (BITE)
  • Ensure change management
  • Capture corporate transformation strategy
  • Define critical innovation and transformation success factors
  • Identify innovation and transformation needs and wants
  • Define change needs and wants for strategic alignment

Way of Working

Tasks & Services The needed skill for abstraction level for a Transformation Architect
  • Identify stakeholder performance and value expectations
  • Improve revenue model
  • Enable service transformation
  • Support cost cutting initiatives
  • Operating and Performance Model
  • Innovation and transformation maturity
  • Identify level of change management needs
  • Define innovation and transformation measurements
  • Context (situation, milieu/environment and perspective)
  • Contextual (appropriate, connected and related)
  • Concrete (tangible, existing and actual)
  • Descriptive and Specification (explanation, depiction/sketch and portrayal often using a map, matrix and/or model)
  • Design (plan, intend and aim)
  • Execution (completing, performing and realizing)

Way of Modelling

Define, develop and create the following maps, matrices and/or models: Decisions Scopes
  • Change & Transformation Drivers
  • Stakeholder
  • Strategy
  • Business Competency/Capability
  • Revenue, Cost, Value and Performance
  • Operating, Process, Service and Information
  • Business Workflows, Rules, Measurements & Reporting, Requirements
  • Business, Information and Technology Innovation & Transformation Enablement
  • Change & Transformation Business Case
  • Innovation decisions; value innovation and renewal
  • Transformation decisions; effectiveness, efficiency, optimization and improvement
  • Enterprise-wide
  • Specific transformation areas
  • Transformation programs
  • Transformation projects

The Value Lifecycle

The lifecycle thinking is vital as it represents the course of developmental changes through which the value components evolve in terms of innovation and/or transformation as it passes during its lifetime. From value planning, value identification, value creation and value realization. It is however important to consider that the Value Lifecycle is often combined with other lifecycles (e.g. process and service).

While Transformation eXperts often work with all types of lifecycles, the Value Lifecycle – and its different sets of phases and steps in which each phase uses the results of the previous one – is the most commonly used lifecycle. It provides a sequence of phases and activities that interact with other objects and artifacts to identify, create and realize business and IT value.

Value Management Lifecycle